Strategic UX design and product management leader with extensive experience driving user-centered design initiatives, developing scalable digital products, and leading high-performing, cross-functional teams.
Passionate about blending thoughtful UX strategy with technical execution, I bridge the gap between users, stakeholders, and engineering teams to deliver intuitive, accessible, and robust digital solutions. Proficient across UX design, product roadmapping, front-end engineering, and usability testing, I ensure alignment between user needs and business objectives.
An effective communicator and collaborative leader committed to operational excellence, strategic planning, and continuous team growth. A dedicated mentor and lifelong learner, I foster supportive environments where innovation thrives, team members grow, and high-quality outcomes are consistently achieved.
Knowledge, Skills, & Software
Relevant Career & Professional Experience
UX Engineer
May 2026 – Current
- Build and maintain Zephyr Code, a GUI-based agentic coding harness built on AWS Kiro that enables UX designers on a major telecommunications engagement to create full-fidelity, production-stack prototypes for usability testing and developer handoff.
- Designed and built an agentic scheduling-assistant proof of concept for a national legal-services company using the Claude Agent SDK, server-sent-event streaming, and AWS Bedrock in support of new-business development.
- Specify behavior and expand automated test coverage for Brazos Portal, BP3’s Camunda-based task dashboard product, laying the groundwork to rearchitect it as a modular library clients can compose into their own dashboards.
- Deliver rapid generative-AI prototypes for sales, marketing, and delivery teams across client engagements, working primarily with Claude-based tooling.
Organizer
June 2025 – Apr. 2026
- Produced the meetup’s presentation materials and served as an on-site leader and host for monthly events.
- Edited video recordings of meetup talks for post-event publication.
- Spoke on modern web development topics, including generative-AI prototyping workflows.
Lead Product Designer
Jan. 2025 – May 2026
- Led a team of four UX designers, providing strategic direction and mentorship for a high-profile consulting project with a major national telecommunications client.
- Conducted comprehensive process discovery and user research to inform and define product strategy and roadmap.
- Developed detailed wireframes, mock-ups, and interactive prototypes for complex enterprise web applications.
- Created high-fidelity, interactive prototypes using Angular to facilitate precise interaction design and usability testing.
- Designed custom product icons and established cohesive visual branding guidelines tailored specifically to client requirements.
- Piloted generative-AI coding workflows for interactive prototyping and presented the approach publicly in “Vibe Coding a UX Prototype with React Router” (2025).
UX Engineering Volunteer
Nov. 2023 – Current
- Partnering with the Austin Public Library to redesign the library’s website, facilitating goal-setting workshops with stakeholders to scope and prioritize the effort.
- Prototyped the highest-priority replacement first — a meeting-room booking application built with React Router and the U.S. Web Design System (USWDS), with colocated unit and integration tests and a live Railway deployment — to retire the legacy booking system causing the most user pain.
- Conducted user research, usability testing, and stakeholder workshops to ensure community needs were thoroughly addressed.
Lead UX Designer
Aug. 2021 – Jan. 2025
- Led a UX design team focused on delivering intuitive enterprise software solutions, from initial concept through final implementation.
- Managed design processes, including research, wireframing, prototyping, and usability testing to ensure optimal user experience.
- Coordinated closely with stakeholders and development teams to align designs with strategic business goals.
- Built the engagement’s first interactive code prototype as an Angular single-page application on the production stack and design system, raising usability-testing fidelity (9.6/10 rated ease of use) and establishing code prototypes as the team’s standard practice.
- Designed template-management tooling spanning 2,188 material and labor templates across 33 management areas; the feature shipped to production and is now in its second revision.
UX Design Consultant
Feb. 2020 – Aug. 2021
- Conducted detailed user research, interviews, and usability tests to inform and validate design decisions.
- Created comprehensive wireframes and interactive prototypes for enterprise software applications.
- Collaborated directly with client stakeholders to ensure alignment between user needs and business objectives.
- Designed and delivered solution architecture for an enterprise construction-management platform supporting $3B in subsidized rural broadband expansion, integrating legacy SAP systems and replacing spreadsheet-driven estimation workflows.
- Designed the platform’s first module, construction permitting, later described by the client’s senior business architect as their most successful software launch — working on day one with no rollbacks or retraining.
Automation Consultant
Nov. 2019 – Feb. 2020
- Assisted clients in identifying and implementing automation strategies to streamline business processes.
- Developed process documentation, workflow analyses, and presented findings to stakeholders.
- Worked closely with cross-functional teams to ensure automation solutions effectively met business requirements.
UX Designer & Copywriter
Entrée
Jan. 2016 – May 2016
- Developed clear, engaging copy for Entrée’s Facebook Messenger chatbot interactions.
- Collaborated closely with stakeholders to refine product messaging and user experience.
- Designed Entrée’s initial website layout, icons, and assets.
UX & UI Designer
Entrée
June 2015 – Jan. 2016
- Created the initial visual design, layout, and interaction model for the Entrée iPad app.
- Developed branding assets, including icons and graphical elements.
- Performed user testing to iterate and refine app usability and functionality.
Design Director
Mobile Application Developers (MAD)
Mar. 2015 – Apr. 2016
- Directed visual and interaction design strategies for iOS and Android applications.
- Developed a unified icon set to maintain visual consistency across products and marketing materials.
- Designed marketing collateral and compelling presentation materials for industry conferences.